Effective Date: January 14, 2026

Thank you for choosing to shop at PRDSunglasses.com (referred to as the “Website”, “PRDSunglasses”, “we”, “us”, or “our”).
We are an independent online retailer specializing in the authenticated resale of luxury sunglasses, committed to delivering high-quality products and a transparent customer experience.

If for any reason you are not fully satisfied with your purchase, please review the return and refund guidelines outlined below.

1. Product Returns

1.1 Return Eligibility Period

You may request a return for any eligible product purchased from our Website within 30 calendar days from the date you receive your order.

1.2 Condition of Returned Items

To qualify for a return, the product must meet all of the following conditions:

  • The item must be unused, unworn, and unaltered
  • The product must be returned in its original condition
  • All original packaging, accessories, manuals, protective films, and tags must be included
  • The item must not show any signs of wear, damage, or misuse

Products that do not meet these criteria may be refused or returned to the customer at their expense.

1.3 How to Initiate a Return

To begin the return process, please contact our customer support team at:

📧 support@prdsunglasses.com

When contacting us, please include:

  • Your order number
  • The reason for the return
  • Any relevant details regarding your request

Our team will review your request and provide return authorization instructions if approved.

1.4 Return Shipping Costs

Return shipping costs are the responsibility of the customer unless:

  • The product is defective
  • The incorrect item was shipped
  • The item was damaged during transit

In such cases, PRDSunglasses.com will provide appropriate instructions or reimbursement, subject to verification.

2. Refund Process

2.1 Inspection & Approval

Once your return is received, all items undergo a quality and condition inspection to ensure compliance with our return requirements.

If the returned item meets all eligibility conditions, your refund will be approved.

2.2 Refund Method

Approved refunds are issued to the original payment method used during checkout. We do not issue refunds to alternative payment methods.

2.3 Refund Processing Time

After approval:

  • Refunds are processed within 5 business days
  • The time for funds to appear in your account may vary depending on your payment provider or bank

2.4 Delayed or Missing Refunds

If you have not received your refund within the expected timeframe, please:

  1. Check with your bank or payment provider
  2. Contact us at support@prdsunglasses.com for status verification

3. Product Exchanges

At this time, PRDSunglasses.com does not offer direct product exchanges.

If you wish to replace an item:

  1. Please initiate a return in accordance with Section 1
  2. Once the return is approved or completed, place a new order for the desired product through our Website

4. Damaged or Defective Products

4.1 Reporting Issues

If you receive a product that is damaged, defective, or incorrect, please notify us within 24 hours of delivery by contacting:

📧 support@prdsunglasses.com

4.2 Verification Process

To assist with verification, we may request:

  • Photographs of the product
  • Images of the packaging
  • Additional relevant information

4.3 Resolution Options

Depending on the situation, we may offer:

  • A replacement (subject to availability)
  • A full or partial refund
  • Store credit (where applicable)

Resolution is determined on a case-by-case basis.

5. Non-Returnable Items

The following items are not eligible for return:

  • Products that have been used, worn, altered, or damaged by the customer
  • Products missing original packaging, accessories, or components
  • Items returned outside the 30-day return window
  • Items that fail authenticity or condition verification upon return

6. Return Address

For security and inventory control reasons, return addresses are not publicly listed.

Before sending any product back, you must contact our customer service team at support@prdsunglasses.com to obtain the correct return shipping address and authorization instructions.

Returns sent without prior authorization may be refused.

7. Authenticity & Resale Disclosure

All products sold on PRDSunglasses.com are independently authenticated resale items.
PRDSunglasses.com operates as an independent reseller and is not affiliated with, authorized by, or endorsed by any brand owners.

Returns based solely on brand affiliation expectations or misunderstanding of resale status are not accepted.

8. Contact Information

If you have any questions, concerns, or feedback regarding this Return & Refund Policy, please contact us at:

📧 Email: support@prdsunglasses.com

Our support team is available Monday through Friday during standard U.S. business hours.